Frequently Asked Questions

Once we’ve discussed in detail your integration requirements, and taken a look at your data, we’ll be able to provide you with a proposal for the system set up. This will include all additional costs, if any, as well as training costs.

As part your Inzant Implementation Inzant will discuss how you’d like the reps to sell your products, whether that’s with PDF catalogues, images, via Stockcount, with barcode scanning or even a combination is vital. It will allow us to tailor the system more to your needs.

Once your specific system requirements are discussed, we’ll draw up an implementation schedule, depending on the complexity of the system the time it takes can vary. Inzant feel that ensuring expectations are clear from the outset is vital.

Inzant is charged as a subscription service on a per user basis so companies will only pay for the number of users they require at any time.

Inzant Sales uses the Software as a Service (SaaS) model, and as a subscription based service is billed in advance for each month, payment is required in full before the commencement of the month. On the 7th Day of the month prior, an Invoice will automatically be generated and sent via email to your preferred accounts email address. This invoice is for the next month’s usage.

nzant Sales offers users Direct Debit facilities available for Visa, MasterCard, AMEX and Diners. The subscriptions will be automatically debited on the 25th day of the month prior. Please note, If the account is not paid in full by the 1st day of the usage month Inzant Sales access will be suspended.

Yes! Inzant has no lock in contracts.  Increasing or decreasing your user count is as simple as letting us know, and your active users and bill will reflect the changes, as of the following month.

Yes! Inzant has no lock in contracts.  Increasing or decreasing your user count is as simple as letting us know, and your active users and bill will reflect the changes, as of the following month.

When users or devices are removed from Inzant, they will automatically lose your companies information, securing private company information to intended users.

Manual data import/export, automated data import/export, Submit Orders via Email, Submit Orders via Electronic Data Interchange (EDI). With Range of off the shelf interfaces as well Support for custom integration needs.

Yes! Inzant are experts at handling many different business systems and we'd be happy to talk about your needs. Inzant are also happy to work with any third party integrators you currently use to make the implementation as seamless as possible.

At Inzant we want to give our users out on the road and in the office the best user experience we can, meaning we need to have a simple and easy to use support system.  

Support cases can be raised via;

• Email to support@inzant.com.au
• Phone +61 (0)2 4957 0281
• Our online support portal - 

Our Online support portal has a library filled with ‘how to’ guides, instruction manuals on new and existing features and FAQ’s for common questions.  Support contacts will have a log in and password for the support portal, allowing them to review tickets that have previously been raised and resolved.